Help for non-English speakers
If you need help to understand this policy, please contact Donald Eddington, Principal. Non-English speakers can also access Google translate at the bottom of this web page.
As valuable partners in your child's wellbeing, learning and engagement at William Ruthven Primary School, we welcome and encourage your feedback. If you have any suggestions, comments or questions in relation to our policies and practices, please contact the Principal, Donald Eddington via email, donald.eddington@education.vic.gov.au.
To ensure that members of our community understand William Ruthven Primary School’s expectations for appropriate interactions with school staff.
Staff at William Ruthven Primary School, including teachers, education support staff, office staff, the Assistant Principal and Principal are committed to providing a positive and supportive learning environment for all our students. Our staff take their work very seriously and feel privileged to be able to play an important role in each child’s education.
Parents/carers and visitors to our school also have an important role to play in fostering a safe and inclusive environment for the entire school community.
Respectful behaviours within the school community
All staff at William Ruthven Primary School have a right to a safe and supportive work environment, and we expect that parents/carers and visitors behave in an appropriate and respectful manner at all times.
The Department of Education and Training has outlined expectations on parent/carer behaviour within Victorian government school communities in the Respectful Behaviours within the School Community Policy.
Unacceptable behaviours
When parents and carers engage in unacceptable behaviours against a staff member of another member of the school community, this can affect their health, safety and wellbeing.
Unacceptable behaviours include, but are not limited to:
At the Principal’s discretion, unacceptable behaviour may be managed by:
The Principal may also seek support from Department of Education and Training staff when managing unacceptable parent or carer behaviour.
Respectfully raising complaints
We welcome complaints from parents and carers if they are communicated in a respectful and constructive way. Complaints and concerns raised with us can help our school community by providing feedback to improve how our school operates.
When raising a complaint or concern with us, William Ruthven Primary School expects all members of our community to act consistently with this policy, our Statement of Values and School Philosophy and the Department’s Respectful Behaviours within the School Community Policy.
For information on how to raise a complaint or concern with our school, refer to our Complaints Policy.
The Family Engagement in Learning is also a useful Department resource outlining how parents and carers can best engage with schools to provide feedback, suggestions and complaints.
This policy will be communicated to our school community in the following ways:
Related policies and resources
Department of Education and Training policies and resources:
William Ruthven Primary School polices: